Nelson Primary School fully recognises the contribution it makes to Child Protection.At Nelson Primary School we are committed to safeguarding and promoting the welfare of all our children.

We recognise and understand the definition of safeguarding children and promoting their welfare stated in ‘Working together to safeguard children’ as:

  • protecting children from maltreatment
  • preventing impairment of children’s health or development
  • ensuring that children are growing up in circumstances consistent with the provision of safe and effective care
  • taking action to enable all children to have the best outcomes

If you have any concerns about a child’s safety and/or you need to respond to an allegation or disclosure, you must act promptly and inform the DSP.

Designated Senior Person for Safeguarding (DSP):

Mrs Anna Steels (Headteacher)         

Deputy Designated Senior Person for Safeguarding:

Coleen Norman

What should I do if a child discloses that s/he is being harmed?

Listen:  It is your role to listen, not to investigate.

  • If you are shocked by what is being said try not to show it.
  • Do not interrupt.
  • The pace should be dictated by the child.
  • Use open, non-leading questions to clarify if necessary.
  • Accept what the child says. Do not burden them with guilt by asking why they didn’t say this before.
  • Stress that it was the right thing to tell.
  • Be non-judgemental. Don’t criticise the perpetrator, this may be someone they love.
  • It is ok to observe bruises/burns but do not ask a child to remove or adjust their clothing.
  • Don’t promise confidentiality. Explain that you will have to tell (Mrs Steels) and why.
  • Don’t make promises you cannot keep such as “I’ll stay with you all the time” or “it will be alright now”.
  • If the disclosure of abuse is through a third party, do not confirm the allegation with the child. Refer the information immediately to Mrs Steels. Make a record as soon as possible using the child’s exact words. All written records should be signed and dated. This written record must be passed on as soon as practical to Mrs Steels.

What will happen then?

In any case of suspected abuse the Designated Senior Person for Safeguarding will consult/refer with the appropriate Children’s Services.

If an initial Child Protection conference is called, staff should be aware that:

  • (i)            they may be asked to attend.
  • (ii)           a report has to be submitted in writing.  Dates and details are therefore very important.  Records must be accurate and as thorough as possible.
  • (iii)         Parents/carers have a right to be present at a case conference and see copies of any reports.  The identity of staff cannot, therefore, be kept confidential.
  • (iv)          Minutes of Conferences are confidential to those attending the Conference and must NOT BE LEFT IN OPEN FILES OR TAKEN HOME.
  • (v)           If abuse is sustained, a Child Protection or Child in Need plan will be drawn up. Regular reviews are then held.

Staff will pay particular attention to the attendance and development of any children who are subject to a child protection or Child in Need Plan.

Children’s Services will inform the school of any decisions regarding children with a Child Protection or Child in Need Plan, or any change in the status or placement of the child.

What happens when a child transfers to another school?

If the child is on the child protection register, their Social Worker will be contacted by the DSP and informed of the transfer.

When the child changes schools within the authority, child protection records will be passed on to the DSP at the receiving school. *If the child is moving to another authority, information will be passed onto the next school’s DSP.  Case conference minutes are not transferred but the date, name of chair, local authority and outcome will be included on the records transferred.

***If in any doubt, consult with the Designated Senior Person for Safeguarding***

Safeguarding and Child Protection Polices

To view these policies, please visit our policies section.

Useful Contacts

Anna Steels (DSP): 020 8894 9899
Coleen Norman (Deputy DSP): 020 8994 9899
Richmond Single Point of Access (SPA): 020 8891 7969
Hounslow Children’s Services: 020 8583 6673
Surrey Children’s Services (NE area): 0300 123 1610
Local Authority Designated Officer (LADO): 020 8831 6008
NSPCC: 0808 800 5000
Childline: 0800 1111
Richmond and Twickenham Borough Police: 101
In an emergency out of office outside of office hours and all day on Saturdays, Sundays and Bank Holidays for child protection concerns:

  • Out of hours Duty Team Richmond: 020 8744 2442
  • Out of hours Duty Social Worker Hounslow: 020 8583 2222
  • Out of hours Emergency Duty Team Surrey: 01483 517898

If a child is in immediate danger phone: 999


Support During Covid-19 Pandemic



Radicalisation and extremism

We recognise our duty to protect children from being radicalised into any form of extreme ideology which may lead to the harm of self or others.  We teach children to respect and value the diversity around them, as well as understand how to make safe, well considered decisions.  Advice to parents and carers on keeping children and young people safe against radicalization and extremism can be accessed here:

Preventing Extremism Leaflet- Oct 2018

Channel is a programme which focuses on providing support at an early stage to people who are identified as being vulnerable to being drawn into terrorism. The programme uses a multi-agency approach to protect vulnerable people by:

  1. identifying individuals at risk;
  2. assessing the nature and extent of that risk; and
  3. developing the most appropriate support plan for the individuals concerned.